Hi, I’m Bill and I live in Saint Paul working as a Professional Services Engineer (PSE) for (formerly a Solutions Architect for ) This site is mostly about my reflections on the intersection between humans and technology but I’ll talk about most anything that interests me. I’ve spoken at (part of Macworld), and at Penn State University; written for magazine and I’m a co-founder of, a community supporting all things Apple from Education to Enterprise. And recently, I had the pleasure to help update the from Apress. Technology is very important to me but I’m also an amateur anthropologist with regard to how technology is affecting our lives.
Follow me on Twitter:. Review my professional history on LinkedIn: What does Remember The Human mean? Anyone who’s ever socialized online (mailing lists, forums, Facebook, Twitter, etc.) has more than likely come across an arrogant dickhead who hides behind his pseudonumn and freely speaks his mind.
He’s condescending and rude to others who disagree with him but in person-to-person interactions he’s usually far more restrained. Anonymity, lack of repercussion and disposable online personas have made him forget his social peers on the other side of the screen are human just like he is. This behavior became a phenomenon in the early days of the Internet and hasn’t gone away. “Remember the Human” was coined in the book by Virginia Shea and is the Internet correlative of “Do unto others as you would have them do unto you.” It’s an old lesson that often needs reteaching. To me, it’s the best lesson on the Internet. Who is the Talking Moose?
The is my long-time Mac buddy. This was the first software I ever purchased; it came on an 800k floppy disk in the back of Bob Levitus’s book. That book and its applications were my first demonstration computers could be fun as well as productive. The Talking Moose cinched my love for Macs back in the early 90s. (FYI, the Talking Moose first appeared nearly 30 years ago in 1986!) Today, I honor the Talking Moose with my domain name and salute M.
Uli Kusterer for his for Mac OS X and Windows. I’m thrilled Steven Halls is actively working on a! What’s an MVP? We’re a group of people who have a history of helping others with Microsoft products.
We hang out in newsgroups, publish blogs, create websites, speak at user groups and do other things. Microsoft has found us and awarded us for what we do. That comes with some nice perks but first and foremost we’re just volunteers.
I’ve been an MVP since April 2003 and was first awarded for helping folks with integrating Macs with Windows Server. Today I work more with Microsoft Office for Mac and since early 2007 I’ve been co-authoring (formerly The Entourage Help Blog) with former MVP. One of the best things about being an MVP is getting to attend the MVP Summit held every 12-18 months at Microsoft in Redmond, WA. We get to be advocates for customers regarding current issues with Office for Mac as well as offer input for future releases.
On November 8, I described how a brand-new had made its appearance in the IT lineup for the Redmond household and some initial teething problems that this Windows-centric (to date) individual had experienced in setting up this beautiful piece of equipment. It seems that the latest range bears a resemblance to the MacBook but I see no equivalent there for the MacBook Air. Two weeks later on things have settled down and the major obstacles to a happy user have been removed. Printing to our faithful HP C6180 works now (albeit with more intervention than I’d like and certainly more than I expected) and I have managed to make the iPhone synchronize its calendar with Outlook. In my naivety, I assumed that anything that ran on an Apple platform would play nicely together.
I was further lulled into a false sense of security about how well Outlook 2010 for Windows works (now) with iTunes to synchronize its data to an iPhone. Therefore, when I set out to configure synchronization between Outlook 2011 for Mac and an iPhone (3GS running IOS 5), I thought that this would take just a few moments. Of course, I was dead wrong. Part of the problem is that I ignored the simple solution, which is to use over-the-air (OTA) updates whenever possible.
My feeble excuse is that the previous configuration of Outlook connected to Hotmail didn’t support OTA updates whereas the new configuration for my wife’s email is Outlook connected to Exchange Online/Office 365, which absolutely does support OTA updates. There’s simply no need to get iTunes or Mac Sync Services or iCal or anything else involved. All I had to do was to configure the entry for the Office 365 mail account on the iPhone to synchronize the calendar and that was that. Works without a problem. Take one more item off the list. Although I feel a tad silly that I didn’t figure the solution out quicker than I did, I plead a certain amount of ignorance for the Mac platform and offer evidence that I consulted with two other MVPs who have some expertise in this area. After some to’ing and fro’ing via email, decided that it was time to post something definitive on the topic and he wrote the splendid blog post all about.
From my perspective, the most important piece of advice was: “Exchange users have the luxury of being able to synchronize their information across multiple computers and devices wirelessly and I’d advise they stick with that. No matter what I advise they never sync Exchange data directly from computer to iPhone or else they risk duplicate data appearing as a result of the two methods of syncing.” What else have we learned in the last couple of weeks. Well, one thing is for sure, as Paul Robichaux says “” when it comes to comparing Outlook 2010 for Windows and Outlook 2011 for Mac. Sure, email works just fine and most of the standard operations that you’d expect from a modern email client work as they should. However, there are some small things that just bug me.
First, the fonts. Now, I know that Macintosh computers have a long and noble history in the elegant use of fonts and typefaces but really, couldn’t Microsoft have worked out how to make Outlook 2011 for Mac display messages that originate from Outlook 2010 for Windows slightly more impressively than they do now?
William tried to explain the reasons why to me, which basically come down to the lowest common denominator argument. Outlook for Windows sends a nicely formatted message to an Outlook for Mac user and the Mac client can’t handle the formatting sent from its Windows cousin, so it uses some other font.
Jeez William’s advice to me was: “ If you stick with the Windows Office Compatible fonts (Format menu – Fonts – Choose – Collection column – Windows Office Compatible) you should have pretty good luck with fonts in HTML formatted messages. These are cross-platform. Likewise, your Windows counterparts must use these as well.” The basic Calibri font seems to work acceptably but you’ll probably have less success with others, unless both platforms agree.
My second gripe is about calendar sharing. When you view multiple calendars with Outlook 2010, the calendars are viewed alongside each other.
This makes it very easy to see what appointments and meetings belong to what user. But Outlook 2011 for Mac merges everything into one calendar.
Samsung ml 2570 printer drivers for mac. Cue immediate confusion as duplicates pop up all over the place because an item is in multiple calendars. Not good at all.
I also don’t like the way reminders appear in Outlook for Mac. In Outlook for Windows you get the opportunity to postpone a reminder for another 15 minutes, 30 minutes, 2 days or whatever. The Mac version of a reminder sits there until it’s dismissed or you click on “Snooze” in which case the reminder seems to sleep for 5 minutes. There’s a little down arrow by the Snooze button that looks like you should be able to change that sleep time but Outlook doesn’t seem to want to play. It’s all rather weird and begs the question whether the two Outlook teams even communicate?
After all, given that Outlook first appeared in 1997, you’d think that some cross-pollination of ideas might happen. And while I’m on that point, why can’t Outlook for Mac handle conversations in the same reasonably intelligent manner as Outlook for Windows, including the ability to ignore a conversation and clean up a conversation? Another issue is that no access is possible to an archive mailbox because Outlook 2011 for Mac doesn’t support this feature. I’ve already as Outlook 2011 is not the only Microsoft client to ignore archive mailboxes. Switching platforms and clients is never seamless and two very different philosophies exist across Windows and Mac. I’m sure that other gripes will occur over time but in the meantime it’s fair to say that the MacBook Air is a delight, especially its speed and ability to resume in an instant in a way that I have never seen from a Windows PC. Oh well, I’m sure that Microsoft will improve system startup and resume operations in Windows 8 but until then it seems like Mac has a real and measurable advantage here.